Posted on 10/25/2012 - 4:33pm | Growth Strategy
Every once in a while, someone says something that makes me race for a pen. Last Friday, it occurred at my St Norbert College board meeting, and the comment was both totally unexpected— and a great jolt. Believe me, this college is amazing and the board members are some of the best...
Posted on 10/19/2012 - 4:37pm | Growth Strategy
Marketing inside professional services firms— CPAs, law firms, architectural and engineering practices– has come a long way in the last 25 years. While there are still partners who equate marketing with brochures, webinars or coordinating the firm’s holiday gifts, in many firms the role of...
Posted on 08/06/2012 - 3:11pm | Growth Strategy
One of my top five strengths is "learner," so, it’s not surprising that when I ran across this book it almost leapt off the shelves and into my arms. During that bitterly cold March evening, I read it cover to cover, sitting by the fire.
Why in the world did I pull it out again during the 90 ...
Posted on 07/27/2012 - 1:18pm | Growth Strategy
My grandson Ruben, whose most favorite phrase these days is “I wonder... I wonder," celebrates his third birthday today.
As you can probably see in this picture, Ruben is clearly a curious kid. Last week we were out for a walk, when he turned to me, with his hands shaping his eyes as if they might...
Posted on 06/27/2012 - 1:50pm | Growth Strategy
You’re a leader whose team is about to exit the meeting. A speaker wrapping up a high energy, content rich keynote to 500 people. A parent, whose kids have raced through dinner and are more than ready to get to the soccer game, or their homework, or Facebook.
Don’t let them leave quite yet. As the...
Posted on 06/06/2012 - 2:55pm | Growth Strategy
Libraries. I’ve always loved them. When I was five years old, my parents enrolled me in kindergarten. Each noon, as we were being dismissed, each kid got a visible sign on their forehead to show their family how well they did that day. The really, really good kids got a gold star, the almost-...
Posted on 04/25/2012 - 4:27pm | Growth Strategy
Within the last 24 hours, I’ve coached three very different clients, in three very different situations, on three seemingly very different challenges. In each one, we came out with the same underlying core issue.
Their questions:
Why do people seem to treat one another badly in our office?...
Posted on 02/27/2012 - 3:54pm | Growth Strategy
Some years ago, as a member of the senior leadership team inside a Fortune 500 corporation, I was asked to lead an action team called the “Slowly Emerging and Unsatisfactory Business Group” (SEUBG—or “see you B-G” for short).
Our action team’s challenge was to cut to the chase— to see which of...
Posted on 02/06/2012 - 4:41pm | Growth Strategy
Many of us grew up thinking “Leaders are the people in charge”. YES… but regardless of hierarchy, title, years of contribution, age or rank, there is someone that every one of us leads. Instead of whining about say-one-thing-do-another politicians, or complaining about those on the org...
Posted on 01/23/2012 - 12:41pm | Growth Strategy
Navigator? Driver? There’s only one driver’s seat, and when it comes to new business, it’s the decision maker who needs to be in that seat. Yet when many professionals begin active business development, they often think, talk and take action that says to the prospective client “Hey,...
Posted on 10/25/2011 - 10:24pm | Growth Strategy
This past week, I spent three days at my beloved undergraduate alma mater, St Norbert College, in trustee meetings, celebratory dinners (honoring alumni and celebrating new faculty), and campus tours, including some amazing new construction.
I always learn something about the business of higher...
Posted on 10/11/2011 - 10:35pm | Growth Strategy
I’m always on the lookout for great questions: powerful questions to ask potential clients, thought-provoking questions to ask job candidates and evocative questions that stimulate discussions in staff sessions.
But the real question is what bigger questions can--- and should--- we ask...
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