This IT services company in Rochester finds success in understanding the clients' every need
Editor's note: This article is part of the Local Focus: Rochester feature that appeared in the May 2013 issue
Even during the depths of the recent recession, Xylo Technology found a growing market for its menu of services, which include IT staff augmentation, application software and systems development, and interoperability expertise (connecting and integrating legacy, disparate, and unrelated systems). According to president Dharani Ramamoorthy, who founded Xylo in 2000, the firm doubled its revenue annually between 2006 and 2009.
A native of India, Ramamoorthy says the company's success has been based on a simple but important principle: "knowing our clients' needs very well. So many players in this [staff augmentation] market do everything - IT, accounting, human resources ... but our focus is on IT services. Because of my background in the industry, I can know clearly what challenges clients are facing. And all of our recruitment team are IT professionals who spend a lot of time interviewing each candidate to find the right fit for each assignment."
When recruiting IT talent, Ramamoorthy says he appreciates the fact that Rochester is often ranked near the top in "best places to live in the U.S." surveys.